These are some of the most common questions practices ask before talking with us. If you have more questions, please feel free to use our contact form, shoot us an email or give us a call. We would be happy to answer any additional inquiries that you may have.
Q: Do you hold any compliance certifications?
A: Yes! We hold a SOC 2 Type 2 certification.
Q: How do you deal with nursing licensure? Our practice is not in Colorado.
Q: Will an RN always answer my patient calls?
Q: If a patient leaves a message how long does it take for you to call them back?
Q: Do you carry standing medication orders?
Q: Do you provide coverage during our lunch hour?
A: Absolutely! In fact, we can cover more than just your lunch hour! Our Daytime service is poised and ready to assist you for office closures, holiday celebrations, inservices, inclement weather, or everyday use!
Q: What if we need to close our office unexpectedly?
Q: Do you carry your own malpractice/liability insurance?
Q: I have a colleague who would like to use your service. Do you provider services for other specialities?
Q: For the subscription service, is there a limit on how many times our staff can run a protocol?
A: Nope! There’s no limit on the number of a times a patient might think she’s in labor or be experiencing a frightening situation, so there’s no limit on the number of times you can access or run protocols. Please, use them as many times as you need to take great care of your patients!