These are some of the most common questions practices ask before talking with us. If you have more questions, please feel free to use our contact form, shoot us an email or give us a call. We would be happy to answer any additional inquiries that you may have.
Q: How do you deal with nursing licensure? Our practice is not in Colorado.
A: All of our nurses hold nursing licenses or are granted reciprocity in every state where we take call. We are happy to obtain additional licensure if needed.
Q: Will an RN always answer my patient calls?
Q: If a patient leaves a message how long does it take for you to call them back?
A: We do our best to answer as many calls live as possible. If a patient leaves a voice message, a return call will be made within minutes.
Q: Do you carry standing medication orders?
A: We sure do, with the exception of narcotics. During the initial set up process, you will be given the opportunity to customize this list.
Q: Do you provide coverage during our lunch hour?
A: Our focus is after-hours and we are not routinely staffed during the day. Should you need coverage for a special event, just give us plenty of notice and we’ll arrange staffing.
Q: What if we need to close our office unexpectedly?
A: If you have an emergency closure due to inclement weather or you experience a phone system failure, give us a call and we’re happy to help.
Q: Do you carry your own malpractice/liability insurance?
A: Yes we do! We are happy to provide you with a copy of our insurance rider/declaration page.
Q: I have a colleague who would like to use your service. Do you provider services for other specialities?
A: Our focus is only in women’s health. It is what we know. It is what we are great at.